Policies

What Information Do We Collect About Our Customers?

The information we learn from customers helps us enhance and personalize the Websites and the services we offer. We gather the following types of information:

Information You Give Us: We receive and store any information you enter on our Websites or give in any other way (e.g., by telephone). This may include information you provide when you register as a member, engage in transactions, search, contact customer service, or participate in contests, promotions, surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions or other aspects or services offered by us. As a result, you may be supplying us with such information as your name, address, and phone numbers; credit/debit numbers, expiration date and other billing information; people to whom purchases have been shipped, including addresses and phone number; names and e-mail addresses of friends and possible Share the Savings and other people.

Automatic Information: We automatically receive and store certain types of information whenever you interact with us. For example, as most Websites do, we use "cookies," and we obtain certain types of information when your web browser accesses Get Kooky. This information is compiled and analyzed on both a personal and an aggregated basis, and it may include the website's Uniform Resource Locator ("URL") that you just came from, which URL you will go to next, what browser you are using, and your Internet Protocol ("IP") address. Other examples of automatic information we may collect are purchase history, products viewed or searched for, visits to certain pages, page interaction information and the phone number you used to call our +61 2 87650491. We associate the information we store in cookies to personally identifiable information you submit while on our site.

Information Provided by Third Parties: We may obtain certain information of customers from third parties. This may include updated delivery or address information from carriers and information (including name and email addresses) of possible Share the Savings from customers.

Do We Use Cookies?

Get Kooky uses small text files called "cookies" that provide non-personally identifiable information to us regarding the visitors to the Websites. In addition to the URL and IP addresses of our visitors, cookies may gather the date and time of all visits to our Websites. We may also track the pages of our Websites that users viewed during their visit, or track search terms entered on our Websites by that visitor. This helps us keep track of the number of visitors to our Websites and allows us to gauge the areas that are of the most interest to our visitors.

We use a third-party tracking service that uses cookies and other tracking technologies to track non-personally identifiable information about visitors to our site in the aggregate. This information is analyzed periodically and is used to gain a broader picture of usage patterns at our site. We may share the non-personally identifiable information gathered through use of cookies with our advertisers and/or business partners, in order to make the Websites as user-friendly as possible. Further, some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by Get Kooky only and does not cover the use of cookies by any advertisers.

Google Remarketing Cookie. This third party cookie is used to promote adverts across google ad networks that you might visit after you leave our site. You can opt out of google's use of cookies by visiting the Ads Preference Manager or visit a third party vendors use of cookies by click clicking Network Advertising Initiave Opt Out Page

 

How Do We Use the Information We Collect and Do We Share the Information We Receive?

Information about our customers is an important part of our business. We use information we collect from the website to communicate with you, to process your orders, to provide an enhanced and more personalised interactive shopping experience, to facilitate your transactions with our third party marketing partners and to inform you of offers and discounts. For example, you can expect to receive a welcoming email to confirm your username and password, we communicate with you in response to your inquiries, to provide the services you request and to manage your account. We also send service related announcements on occasions such as when we need to temporarily suspend our site for maintenance. We also will send you promotional emails on occasion. Generally, you may not opt-out of service related communications, which are not promotional in nature. If you do not wish to receive them, you have the option to terminate your account. Your account is with Get Kooky, the owner and operator of the Websites and not with the individual Websites, and the information collected through the Websites is used by Get Kooky for purposes of both Websites. However, you can opt-out of direct promotional communications from each of the Websites by following the unsubscribe instructions within each communication from that Website or emailing us at support@getkooky.com.au We share customer information with third parties only as follows:

Third Party Service Providers: We may work closely with other businesses (that we don't own or control) that sell products or services on Get Kooky.
In some cases, these businesses may operate stores or websites that sell products or services to you directly. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. We share customer information related to those transactions with that third party.

Promotional Offers: We periodically provide our customers with information about third party products and services we believe will be of interest to you and with opportunities to participate in offers and/or promotions on behalf of other businesses. Your participation in these events may require us to share data with such a business. If you do not want to receive such information or offers, on behalf of third parties or otherwise, please opt-out during registration, email us later at support@getkooky.com.au or follow the unsubscribe instructions within each communication.

Other Third Parties/Select Partners: From time to time, we might establish a business relationship with other persons or entities who we believe are trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases, we might share and cross-reference information, including personal information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you. We may also combine your personal information with publicly available information and information we receive from or cross-reference with our Select Partners and others. We use that combined information to enhance and personalise your shopping experience with us, to communicate with you about our products and services that may be of interest to you, and for further promotional purposes. If you do not want us to share information with Select Partners please opt-out during registration, email us later at support@getkooky.com.au or follow the unsubscribe instructions within each communication.