** IMPORTANT INFORMATION FOR AUSTRALIA DAY 2015 DELIVERIES **
GUARANTEED DELIVERY CUT OFF DATES:
We guarantee Standard Post delivery if you order by 2pm on:
Wednesday 21st January
Tuesday 20th January
Brisbane, Canberra, Melbourne & Adelaide Metro:
Tuesday 20th January
Other Capital & Regional areas:
Monday 19th January
We guarantee Express Post delivery if you order by 2pm on:
Thursday 22nd January
Your postcode MUST be within next day express post delivery network.
Click Here to view Australian "National Express Network" to see if your postcode is covered.
Our warehouse is located in Sydney, NSW
VISIT OUR AUSTRALIA DAY SHOWROOM
317 Concord Road
Concord West, NSW
ph: 02 8765 0491
Mon-Fri / 10am till 4pm
Eftpos & Card available
**END OF IMPORTANT INFORMATION**
1) ORDER BEFORE 2PM - WE SHIP SAME DAY !
- orders after 2pm, ship next business day
2) SUPER FAST SHIPPING
- All of our products are in stock at our warehouse, Sydney NSW
- When you order, we pick immediately off the shelf and ship to you. No delays!
3) STANDARD and EXPRESS SHIPPING
- Standard shipping rates start from $7.45 Australia wide
- Express shipping rates start from $9.20 Australia wide
* Please enter postcode in cart page for 'Express Post Upgrade' *
4) DELIVERY VIA AUSTRALIA POST EPARCEL COURIER
- Registered service for proof of postage
- Tracking & status updates
- Delivery to Post Office Boxes
- Secure service with signature on delivery
- Allows for 'Authority to Leave' if not home to receive (Please leave in order comments in cart page)
- If not home at time of delivery, a card is left noting local post office collection point (Take ID & tracking #)
5) DELIVERY TIMELINES (Australia Only)
- Sydney Metro: 1-3 working days
- Other NSW: 2-3 working days
- Brisbane, Canberra, Melbourne and Adelaide Metro area: 2 to 3 working days
- Other Capital & Regional areas: 5 to 7 working days
- Next business day Australia wide
Is your postcode within our Express Post Delivery network:
- Your postcode must be within Australia Post Next Day Express Post Delivery Network to guarantee this service.
- Next Day service operates in all capital cities
- Click Here to view "National Network" to see if your postcode is covered.
- Beyond these networks, the fastest possible delivery is provided on a non-guaranteed basis.
6) LIKE TO AUTHORISE US TO LEAVE PARCEL AT YOUR HOME ?
- If you would like to Authorise us to have the courrier to leave your parcel somewhere on your premises in a secure location. Please instruct us via 'Order Comment' in cart page or via email.
7) SHIPMENT CONFIRMATION EMAIL:
- Once your order is dispatched from our warehouse, you will be notified by email.
- Our shipping confirmation email will include a delivery tracking number and link to check package status.
- Please Click Here to check your packages status
8) WORLDWIDE SHIPPING:
- International customers, please select your country in the highlighted section of the cart page. This will automatically calculate your international shipping rates.
Delivery Timelines on International Orders:
- Registered International w/tracking: 7 to 15 days (off peak) 7 to 21 (peak periods)
9) ORDER DELAYS
- In the event your order might be delayed, you will be immediately notificed by our support staff.